The 8am call storm
Every missed call is a patient who books elsewhere.
AI Receptionist for GPs · Featured at GPCE
Your phones, answered.
Every call. Every time.
Answers every call in seconds, sends booking links by SMS or email, and hands over to your team when it matters — 24/7.
Live AI voice — always on
30%+
More calls picked up
3+
Calls handled at once
100%
Escalation to your team when it matters
100%
Answer rate
First ring pickup
89%
After-hours captured
vs voicemail
Sound familiar?
Every missed call is a missed patient
Reception, pulled two ways
Can't greet the desk and the phone at once.
After-hours black hole
Voicemail after 6pm loses the booking — or the emergency.
No-shows and phone tag
Unconfirmed appointments quietly drain the books.
The numbers
What changes when every call gets answered
Typical outcomes from GP practices running the FLYONIT AI receptionist alongside their existing front desk.
Weekly missed calls
47
Before
18
Month 1
3
Month 3
Average 4-GP practice, 200+ calls/week
Impact data
Before vs. with AI receptionist
Manual receptionAI receptionist
Voicemail callback94% never returned
Hold time (avg)4.2 min → 0 min
Time to booked18 min → 1.8 min
After-hours bookings12% → 89%
Talk to us
Liking what you see so far?
Leave your details and a FLYONIT healthcare IT specialist will call you back — no obligation, no pressure.
Prefer to talk now?+61 1300 359 664
How it works
Ring. Answer. Book.
Answers instantly
First ring. No hold music.
Understands the request
Asks the right questions.
Sends a booking link
Scheduling by SMS, email, or link.
Hands over when needed
Warm transfer to your team.
Works with your existing phones — patients keep your number.
Live call flow
Under 2 minutes end-to-end
Active
Patient calls
Ring 1 — no hold music
AI
AI answers
Understands request
Sends booking link
SMS · email · link
Patient books
Escalation path available at every step — caller can reach your team instantly
Capabilities
Everything a brilliant front desk does
Easy scheduling
Booking links by SMS or email.
Knows your practice
Follows your clinic's rules.
No-show trend
SMS reminders cut missed appointments
No-show rate %
Typical reduction after SMS reminders go live
Warm human handoff
Your team, with full context.
Privacy-first
Data stays in Australia.
Always onA friendly voice,
A friendly voice,
any hour.
Nights & weekends
Booked in under 2 minutes
No app — just a phone call
Unlimited calls at once
Trust & compliance
Built for healthcare, delivered by healthcare IT specialists
Australian data residency
Aligned to the Australian Privacy Principles
Role-based access to call logs
Human escalation for sensitive calls
Deployed by healthcare IT specialists
FAQ
Questions GPs ask us
Straight answers on integration, safety, and patient experience.
Yes — the assistant introduces itself transparently, and patients can ask for a human at any point. In practice, most callers simply want to book quickly, and they get exactly that: an instant answer and a confirmed appointment in under two minutes.
The AI answers the call, works out what the patient needs, then sends them a booking link by SMS or email — they pick a time in seconds. During your consultation we map your booking workflow — appointment types, GP preferences, billing rules — before anything goes live.
Safety comes first. The assistant is configured with emergency keyword detection — callers describing urgent symptoms are immediately directed to 000 or warm-transferred to your on-call process, following protocols you approve during onboarding.
Most practices go live within two to four weeks. FLYONIT handles the phone system integration, booking links, call-flow design, and staff training — and we run it in parallel with your existing reception before switching over.
Call data is stored with Australian data residency and handled in line with the Australian Privacy Principles. As a healthcare-focused MSP, FLYONIT wraps the AI receptionist in the same security governance we apply to clinical systems — access controls, audit logs, and encrypted storage.
Hear it answer your phones — this week
Book a free consultation with our healthcare IT specialists. We'll review your call volumes, map your booking workflow, and show you the AI receptionist live on a real call.
Or call us on +61 1300 359 664